To start a return, please visit Brochu Walker -Returns Center. All orders are eligible for a return within 21 days of receipt, unworn with tags attached. Shipping and handling charges are non-refundable. Please visit our Return Policy for additional details.

Please allow up to 7 business days transit time for it to arrive at our warehouse. We usually accept returns within 2-3 business days of their arrival. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email. The time it takes to restore the credit or payment amount back to your account depends on the Credit Card Issuer or form of payment used (anywhere from 3-14 business days)

At this time, we can only offer exchanges for a different size. If you would like to make an exchange for a different color or style, we do recommend that you make a new online purchase to ensure availability of the item. Kindly note, exchanges are only eligible for orders shipped within the United States.

If you would like to exchange an item for a different size, please visit Brochu Walker -
Returns Center and follow the instructions. Please select the return reason, “Did Not Fit”, select exchange and choose your desired size. Once completed, a pre-paid FedEx Return Label will be ready to print, you may drop the package at your local FedEx store click to find a FedEx near you. Once FedEx scans your return, we will complete your exchange.

Please note that we can only offer exchanges for another size at this time, if you would like a different color or style, please return your original items, and place a new order for your desired style or color.

Exchanges are only eligible for orders shipped within the United States.

Brochu Walker is pleased to offer free FedEx Ground shipping on all orders within the contiguous U.S.

Orders shipping to Alaska & Hawaii will be expedited with a $25 Flat Fee.

To expedite orders for Puerto Rico and all other U.S. States, please contact Customer Care for an expeditated delivery quote, Monday-Friday, 9am-5pm at 1-866-703-5095 or email care@brochuwalker.com.

Please visit our Shipping Page for additional details.

Yes! Please select the flag icon at the top right corner to see which countries we ship to and select accordingly. This will change the currency on the website. Once you are in checkout, you will see local payment methods & calculations for any appropriate shipping, duties, taxes, and other customs fees.

We offer complementary shipping for orders above the equivalent of $450 USD. All other international orders will be charged a flat rate for shipping at time of purchase:

Canada & Mexico – Flat Fee $25

International – Flat Fee $40

Please visit our Shipping Page for additional details.

Please email us at Care@BrochuWalker.com, call Customer Service at 1-866-703-5095 or contact us via Chat Monday-Friday 9:00am - 5:00pm PST.

We do recommend dry cleaning as a best practice.

We have an array of tips and tool suggestions that can be found here: Our Knitwear Care Guide – Brochu Walker.

Please refer to our Size Chart for more help

If you forgot your password, click on this link and select "Forgot password?"

We accept Visa, MasterCard, American Express, Discover, JCB, Diner’s Club and Paypal & Afterpay.

Please visit Brochu Walker VIP to learn more and sign up for our Brochu Walker VIP Program.

Our catalog is produced months in advance, so pricing isn't always 100% accurate at that time for any new items. Please note that our website's pricing supersedes any catalog and/or advertising pricing. For the most accurate pricing, please always reference our website.